Customer Service Tips: Make the Holidays Happy Posted on October 18, 2016 by storesupport - Customer Service Tips With the holiday season right around the corner, most retailers are already planning their strategies to deal with the crowds… Read More
Is Your Loyalty Program Working? Posted on February 9, 2016 by storesupport - Loyalty Program When it comes to bringing customers into your store, there are a number of different ways to achieve this. From… Read More
Stacking Up Against the Competition: Tips and Tricks Posted on December 8, 2015 by storesupport - CPG Market, Merchandising Companies, Merchandising Services, Merchandising Strategies, Storesupport The consumer packaged goods industry is competitive – there is no way around this universal truth. Whether you are a… Read More
Ramping Up Customer Service Over the Holiday Season Posted on October 27, 2015 by storesupport - Customer Service, Hiring Seasonal Employees, Holiday Staffing Plan, Holidays This weekend we will don our costumes and stock up on candy to delight those trick-or-treaters, but as we do… Read More
Taking on the Customer Service Challenge – and Winning! Posted on September 22, 2015 by storesupport - Customer Experience, Customer Loyalty, Customer Retention, Customer Service, Customer Service Tips In the CPG industry, one of the most important factors when it comes to influencing sales is your customer service… Read More
Forbes: Brands with the Most Customer Loyalty Posted on May 20, 2015 by storesupport - Customer Loyalty We are all well aware that customer loyalty is critical in every aspect of the retail world – last week… Read More
Social Customer Service – Building Loyalty One Click at a Time Posted on May 12, 2015 by storesupport - Building Loyalty, Customer Experience, Customer Loyalty, Customer Service In any retail environment, good customer service is the key ingredient in the recipe for success. Providing customers with a… Read More
Customer Service Dilemma – Are Your Customers Abandoning You? Posted on November 19, 2014 by storesupport - Customer Service We all know how important customer service is in the retail world; often customer purchases, and more importantly customer loyalty,… Read More
Customer Service Insight: The Role and Perception of Customer Feedback Posted on September 9, 2014 by storesupport - Customer Service In the retail world, customer service is an issue that far too often plagues retailers. It can often be difficult… Read More
Avoiding Customer Service Slumps and Setbacks Posted on July 22, 2014 by storesupport - Storesupport Service, service, service. In the retail industry, this is something we hear on a regular basis, so much so that… Read More
